Return Policy

Merchandise cannot be returned until authorization is obtained from management of Starco Impex, Inc. Merchandise must be returned within 30 days from receipt of goods and a 20% restocking fee may apply. Price disputes must be submitted within 7 days from date of invoice. Shortages or damages MUST be marked clearly on Bill of Lading at time of delivery and reported to Starco Impex, Inc. within 7 days in order to receive credit. Credit on returns will be applied with current or purchased price, whichever is lower. Returned merchandise must be in un-opened and resalable cases. Returns for expired merchandise is not allowed unless authorization from manufacturer and Starco Impex, Inc. is obtained. Customers will not be allowed to return merchandise for which a repeat order has been made in the past. Credit will not be issued until merchandise is received and inspected. Return shipping charges are the responsibility of the customer. ALL TOBACCO SALES ARE FINAL.